Privacy Policy

Last updated: 28 September 2026

Dum Biryani Co. (“we,” “us,” “our,” or “Dum Biryani Co.”) values the trust that our customers (“you” or “your”) place in us and our website (“Website”). We are committed to maintaining the privacy and security of your personal information and ensuring that your information is handled responsibly.

This Privacy Policy explains how we collect, use, store, and protect information provided by you while using our Website, services, and related digital platforms.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, we kindly request that you discontinue using our Website.

Dum Biryani Co. Website

• Dum Biryani Co. takes a proactive approach to protecting user privacy and takes reasonable measures to safeguard information shared by users during their visit to our Website.
• We may collect information that you voluntarily provide when you contact us, place an order, make an enquiry, submit a form, or otherwise interact with our services.
• Advertising on the Website: We may use third-party advertising services to display advertisements when you visit our Website or use our digital platforms. These third parties may use cookies or similar technologies to provide relevant advertisements.

Cookies

Our Website may use cookies and similar technologies to improve your browsing experience.

Cookies are small data files stored on your device that help us understand how visitors use our Website and enable us to provide a more personalized and efficient experience.

You may choose to disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the Website.

Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name
• Mobile number
• Email address
• Delivery or communication address
• Order-related information
• Enquiry or feedback details
• Website usage information
• Other information voluntarily submitted by you

We only seek to collect information that is reasonably necessary for providing and improving our services.

How We Use Your Personal Information

We may use your personal information for purposes including:

• Processing and fulfilling your orders
• Responding to your enquiries and requests
• Providing customer support
• Communicating with you regarding our products, services, offers, and promotions
• Improving our Website, products, and customer experience
• Conducting internal analysis and business operations
• Complying with applicable legal and regulatory requirements

Where we use your information for marketing purposes, we will provide you with an appropriate option to opt out of receiving such communications where required.

To Whom We May Share Your Information

We may share relevant information with trusted service providers, business partners, delivery partners, payment service providers, technology providers, or other third parties where necessary to provide our services or improve your customer experience.

We may also disclose information where required by applicable law, regulation, legal process, or governmental authority.

We do not intend to sell your personal information to third parties for their independent marketing purposes.

How We Protect Your Personal Information

Dum Biryani Co. takes reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

Sharing of Photos and Videos

If you voluntarily submit photographs, videos, reviews, testimonials, or other content to Dum Biryani Co. after using our products or services, you grant Dum Biryani Co. permission to use such content for promotional, marketing, advertising, social media, website, and other business purposes.

Where applicable, such use may be on a non-exclusive, royalty-free, worldwide basis.

Third-Party Websites

Our Website may contain links to third-party websites, applications, or services. Dum Biryani Co. is not responsible for the privacy practices, content, or security of such third-party platforms.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

Dum Biryani Co. may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

Any updated version will be published on this Website. We encourage users to review this page periodically for the latest information.

Disclaimer

As a user of the Dum Biryani Co. Website, you understand and agree that you use the Website and its services at your own discretion and risk.

While Dum Biryani Co. makes reasonable efforts to ensure that the information available on the Website is accurate and reliable, we do not guarantee that the Website will always be available, error-free, or completely secure.